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Refund & Cancellation

Last updated: February 12, 2026

ProfitDekho subscription ek digital service hai. 3 plans available hain — Monthly (₹99 / 30 days), 6-Month (₹549 / 180 days), aur 1-Year (₹899 / 365 days). Sab plans pe Razorpay UPI Autopay / Card mandate ke through auto-renew hota hai. Cancellation simple aur 100% online hai.

1. Cancellation

  • Subscription page par jaakar "Cancel auto-renew" pe click karein. Current cycle (30 days / 180 days / 365 days) complete hone tak Premium access milega — uske baad koi charge nahi hoga.
  • Razorpay app / SMS link se bhi mandate cancel kar sakte ho. Razorpay app me mandate dikhne par directly "Cancel mandate" option milta hai.
  • Pause feature: 30 din ke liye auto-renew rok do — paisa nahi katega.

2. Refund eligibility

  • Monthly plan (₹99): Pehle 24 ghante ke andar request karne par 100% refund. 24 ghante ke baad current cycle ka refund nahi milega kyunki Premium tools (unlimited P&L, etc.) aap use kar chuke hote ho. Lekin cancel karne par agla cycle charge nahi hoga.
  • 6-month plan (₹549): Pehle 48 ghante ke andar request karne par 100% refund (agar zero / minimal use ho). Uske baad pro-rata refund nahi milta — discount upfront milta hai isliye plan commitment hai. Cancel karne par next 6-month cycle charge nahi hoga.
  • 1-year plan (₹899): Pehle 7 din ke andar request karne par 100% refund. Uske baad refund applicable nahi (deep discount upfront diya jata hai). Cancel karne par next 1-year cycle charge nahi hoga.
  • Service downtime — agar humari taraf se 24+ hours ka prolonged outage hota hai, pro-rata credit ya refund milega.

3. Photo Credits top-up

  • One-time top-up packages (₹79/139/249) refundable nahi hain — credits Razorpay payment confirm hote hi instant deliver ho jate hain.
  • Agar AI generation technically fail hua, automatic credit refund ho jata hai aapke account me.

4. B2B Marketplace

Marketplace free hai — refund applicable nahi.

5. Process

  1. Email manojit@profitdekho.in with subject "Refund request — <your email>"
  2. Razorpay payment ID share karein (subscription page → invoice me milega).
  3. 48 working hours me reply karenge.
  4. Approved refunds 5-7 business days me original payment method par credit hote hain.

6. Chargeback

Pehle hum se baat karein — direct chargeback initiate karna account ban karwa sakta hai.

Sawaal? Email — manojit@profitdekho.in