ProfitDekho subscription ek digital service hai. 3 plans available hain — Monthly (₹99 / 30 days), 6-Month (₹549 / 180 days), aur 1-Year (₹899 / 365 days). Sab plans pe Razorpay UPI Autopay / Card mandate ke through auto-renew hota hai. Cancellation simple aur 100% online hai.
1. Cancellation
- Subscription page par jaakar "Cancel auto-renew" pe click karein. Current cycle (30 days / 180 days / 365 days) complete hone tak Premium access milega — uske baad koi charge nahi hoga.
- Razorpay app / SMS link se bhi mandate cancel kar sakte ho. Razorpay app me mandate dikhne par directly "Cancel mandate" option milta hai.
- Pause feature: 30 din ke liye auto-renew rok do — paisa nahi katega.
2. Refund eligibility
- Monthly plan (₹99): Pehle 24 ghante ke andar request karne par 100% refund. 24 ghante ke baad current cycle ka refund nahi milega kyunki Premium tools (unlimited P&L, etc.) aap use kar chuke hote ho. Lekin cancel karne par agla cycle charge nahi hoga.
- 6-month plan (₹549): Pehle 48 ghante ke andar request karne par 100% refund (agar zero / minimal use ho). Uske baad pro-rata refund nahi milta — discount upfront milta hai isliye plan commitment hai. Cancel karne par next 6-month cycle charge nahi hoga.
- 1-year plan (₹899): Pehle 7 din ke andar request karne par 100% refund. Uske baad refund applicable nahi (deep discount upfront diya jata hai). Cancel karne par next 1-year cycle charge nahi hoga.
- Service downtime — agar humari taraf se 24+ hours ka prolonged outage hota hai, pro-rata credit ya refund milega.
3. Photo Credits top-up
- One-time top-up packages (₹79/139/249) refundable nahi hain — credits Razorpay payment confirm hote hi instant deliver ho jate hain.
- Agar AI generation technically fail hua, automatic credit refund ho jata hai aapke account me.
4. B2B Marketplace
Marketplace free hai — refund applicable nahi.
5. Process
- Email manojit@profitdekho.in with subject "Refund request — <your email>"
- Razorpay payment ID share karein (subscription page → invoice me milega).
- 48 working hours me reply karenge.
- Approved refunds 5-7 business days me original payment method par credit hote hain.
6. Chargeback
Pehle hum se baat karein — direct chargeback initiate karna account ban karwa sakta hai.